We consider this a strong endorsement of the company and its leadership.

It is difficult for me to imagine this company without Larry. His leadership contributions are wide-reaching, and perhaps one of his greatest attributes has been his commitment to putting employees first while keeping a keen focus on business results. Larry is the embodiment of what our culture should be. He will be greatly missed.

The company might decide to take away her leadership role, but having her there is still important. The situation would require a long-term plan. All might not be forgiven, but Martha is a survivor and she might come back stronger.

Leadership - mobilization toward a common goal.

It is a theoretical risk, and it is prudent to minimize that risk.

As a company we are committed to extending our industry leadership in Support Services by providing outstanding customer support. Our global support infrastructure gives us the power to deliver industry-leading support to help customers succeed. The global certification recognizes Oracle as an industry benchmark for delivering high-quality customer support and an outstanding customer experience anywhere in the world.