We continue to make solid progress in tightening our operations to ensure proper accountability and transparency.

We believe the auditor raised many valid points last year, and we have given his recommendations significant consideration. As a result, we have made more than 100 operational changes that we believe will be reflected in the next audit.

I think the repeat findings would be the result of the audit cycle to a great extent. The agency had just two months to make changes based on his recommendations. We fully expected the possibility of repeat findings.

We see $250,000 in savings in a short six months as a strong step forward.

We still think it is too soon to call Avon a successful turnaround in progress.

I always said I'm just an instrument; I'm transparent, like a medium, the language passes through me. Which is a bit like saying I'm a recording device, I start and I go. I had a real connection to ongoing, language production in real time.