We could make choices without having a salesperson hanging over us. Even when a salesperson stands back, their presence can make a person feel a subtle pressure.

My mom always said she wanted to get through life without ever learning how to use a computer. But pretty soon, she was looking over my shoulder, and by the time we made the purchase, she was really into it. She was like a fish in water.

At first, she didn't want anything to do with it.

The hurricanes brought us approximately 50,000 to 75,000 new permanent residents. We don't want to make choices between the needs of long-time residents and our new neighbors. We have to do both. The partners of Susman Godfrey are helping ensure that United Way won't have to choose.

They walked our site and flew (over) our site and gave us choices of different holes in the areas we wanted them, and then we picked.

She's helping us learn that there are better choices.