We developed a test to determine whether or not local health departments were able to meet the CDC recommendations. At the outset, the health departments said they had systems in place to respond 24 hours a day, seven days a week.

There is clearly room for improvement. There are probably no one-size-fits-all solutions which are going to work.

They're trying not to be alarmists. They receive calls all the time, and 99 percent of them turn out to be nothing, or turn out to be something else. And what happens is they become hardened over time.

The choices we make can enhance or diminish our mental health.

Everyone in need must have access to high-quality, effective and affordable mental health services, ... Too often, our mental health problems are left to play themselves out in the nation's streets, homeless centers ... and prisons.

The problem now is that often, mental health problems are not recognized until late, ... We want to make sure that we bring the best treatment to bear in this system. We want to make sure that we continue to research.