We did anticipate growth, but even the growth that we've experienced has exceed our own expectations.

It's grown quite a bit in the last several months and certainly this year, we've even exceeded our own expectations and that's the challenge that we're facing now and working to address.

We did foresee a growth trend in relation to mail-in business, although the amount of business for February has exceeded our own expectations.

We're a lot more comfortable. More than that, we have higher expectations. We know that we are capable of more than we thought we were last year.

She knows the tradition, the expectations for several years and she hasn't backed off from either of those. She's stepped right up. Sometimes kids aren't too confident competing. She thinks it's really fun. She's very motivated to get better. She doesn't mind hard work.

What they reported this morning beat my expectations, but it's hard to overlook the slowing customer growth.