We don't expect every operator to be Christian, but we tell them we do expect them to operate on Christian principles.

You don't have to be a Christian to work at Chick-fil-A, but we ask you to base your business on biblical principles because they work.

Putting people before profits is how we've tried to operate from the beginning.

We tell applicants, 'If you don't intend to be here for life, you needn't apply.'

I'd be resentful if shareholders who don't know the business tried to tell me what to do.

I was not so committed to financial success that I was willing to abandon my principles and priorities. One of the most visible examples of this is our decision to close on Sunday.