We have complaints all the time about limbs. With this new purchase, we will be able to tell our people that the service will be better soon.

It's good to get our first conference win. A lot of people saw some time, and that will help us down the road.

The last time we did '42nd Street,' there were no complaints about the content, but someone complained that one of the costumes worn by a young lady in the cast was a little too much.

Those really are not legitimate complaints. When our floodwall is in place and securing the river, we will have zero impact on properties upstream.

Consumers should take note that complaints will no longer fall on deaf ears.

We do know that there will be a little bit of a transition period. We will have some complaints and concerns voiced.