We needed to be able to aggressively look at how we were spending the resources better than we could with a non-integrated system.

We had problems aggregating data. From an executive viewpoint, I have to look at what I am spending on a certain product category. It was difficult to aggregate that information.

We're starting to quantify how we are using resources. As time goes on, that can be tied into budgeting much more specifically than we had in the past.

Even in making objects, as soon as you start to get the feeling that some form of craft is coming into place, you realize that everything is wrong. Because craft is really just a fetish. It is wasted energy. It's about the object, some space which has nothing to do with the human.

My characters aren't chess pieces. I don't move them around some big board. I actually care about these fictitious people.

Managers will tell people what to do, whereas leaders will inspire them to do it, and there are a few things that go into the ability to inspire.