We spend more of our time hiring the right people for their attitude and then training them for their skills. You need to have clear values and follow them religiously. We turned out to be a winning team.

If you treat people right they will treat you right -- ninety percent of the time.

Right now, it's like there's a lot of duct tape holding it together. It works just well enough for people to not need to change it. ... But that may not be true for long.

It's time we started looking at our sport as bigger than that. You're going to draw a million people to curling, whether the Stanley Cup playoffs are on or not. And in three years' time, you might get two million.

Southwest Airlines recognizes that tourism and convention business has been, and will continue to be, a major stimulus for the New Orleans economy. We hope that other corporations and organizations also will choose New Orleans as a destination for their conventions and conferences.

We want to do our part to help the city of New Orleans shine while the world is watching. We hope that travelers from around the country will show their support for New Orleans by joining in this historic celebration.