We teach firms to be able to step back, look at their company, and identify things that increase sales and improve margins.

The store investments may pay dividends for the company this summer, when the sales are at their highest.

The company is being ultra-competitive on prices and that's propelling sales.

A high proportion of contract sales can shield the company from declining spot coal prices.

Despite lower domestic-brand new vehicle sales during the fourth quarter, our company was able to realize meaningful improvements in our overall profit performance. This improvement was made possible by strong performances in our used vehicle and parts and service businesses, two key areas of strategic focus. We were able to increase revenues in both areas, and I was particularly pleased with our dramatic improvement in managing our used vehicle inventory.

Despite lower domestic-brand new vehicle sales during the fourth quarter, our company was able to realize meaningful improvements in our overall profit performance.