We think the big deal here is to give a lot more people access to a level of computation that was not available before.

In some senses, it is easy to poke fun or think you know what is going on by looking in from the outside, ... The company is clear about what it wants to do. There is no civil war at the management level.

[But with more of these authentication services emerging,] How many Internet trust brokers will there be? ... Governments think they're in the business of managing identities.

There's a critical need to attract the best people in the world.

I don't think it's a big deal, and here's why. I think what's going to be the most important, and what our focus should be on, is the end product.

If they slide too far, they'll find themselves in the same situation as the Xbox did when they launched the PS2 a year before we entered. That's a hill to climb.