We value our long-standing relationship with Boeing, and we work hard every day to earn its trust.

We value our longstanding relationship with Boeing and we work hard every day to earn its trust. Our goal is to continue delivering the best customer experience possible to companies like Boeing and be their choice to help build out their IT infrastructure.

At the end of the day, the conclusion is that we need to sell the system. If the printer helps sell the system, we may go back and work with [discounting] again. We may go back to doing promotions on single-function [printers]. It depends on where we are in the course of a year.

Me and Kai started it. On the first day, he called me up and said, 'We should work together, do it.' And then Ian just joined us yesterday.

It's the 500-plus employees that do the work every day. They're the ones that really do the heavy lifting.

You create a team atmosphere, and the guys really learn to trust each other. They're doing things when the lights aren't on.