We were promised a turnaround in this business and perhaps it's a little clearer now why management change has taken place within their UK bank.

As Waterman has noted:
In today’s business environment, more than in any preceding era, the only constant is change. Successful organizations effectively manage change, continuously adapting their bureaucracies, strategies, systems, products, and cultures to survive the shocks and prosper from the forces that decimate the competition.

There was a change in ownership and management last year and since then conditions have deteriorated.

All is connected ... no one thing can change by itself.

Match.Com is the premier brand in the personals industry, and the Match.Com management team has built a business with rapid growth and an attractive business model, ... We think finding people to do things with is fundamentally local, and is a natural extension to our online offerings.

When you're orchestrating lots of Web services together to form a complex business process, management is popping up as a pretty key item.