We will sign the deal this afternoon. Workers are satisfied and happy.

The mediation process is due to start next Tuesday.

We didn't want to reach that point, but the company is not ready to give up on anything.

With the company's radical position, we couldn't agree on a new contract, so hopefully with a third party involved it will help.

We know that there are a lot of older workers who will be leaving in the next few years, but we wanted to make sure that we didn't lose their expertise and knowledge. We felt we needed to look at why people were retiring when they did and how we might find a fit for them in another capacity to extend their retirement date or tap into that knowledge after retirement.

Agency workers deserve a better deal...Today's announcement gives a green light to those unscrupulous employers who will continue to exploit agency workers.