Well, I think we tried very hard not to be overconfident, because when you get overconfident, that's when something snaps up and bites you.

When you get to your third millionth frequent flyer mile, I think something snaps in your brain.

We had hundreds of thousands of people all dedicated to doing the perfect job, and I think they did about as well as anyone could ever have expected.

You know you can get gaudy with something, and they didn't do that. To me, I think it's very tasteful, well done, with the silver and gold and the engraving. I think it's very tasteful.

When a series is doing well, it's very tempting to keep writing it, even when the creative well is drying up. It's tempting because that's where the money is. I've had to be very careful; as soon as I think I'm getting close to that dry well, I wrap the series up. I don't want to just keep writing something because it sells.

It didn't scare me to be vulnerable because I think that's when you get something great.