We'll show the customer in three dimension what we do and they'll be able to see it. We bend over backwards and I don't let anyone walk out of that door unhappy.

So that when you look from a distance you see glitter from all three sides, not just the top.

It's interesting because there are hidden surprises. You don't see something at face value and go 'Oh, that's it.' You actually discover, as you become aware of the piece, other elements.

Jewelry is art, wearable art. We don't want to see the same thing on two people. We rarely carry the same piece twice. Madison is too small of a town to have two of my customers at the same function wearing the same piece.

Take a good book to bed with you—books do not snore.

Today enormous effort goes into convincing the American public that we're just consumers of media manipulation and sound-bites and spin doctors. That we care only about ourselves, money, and stuff. That acting out of passion and conviction doesn't make a difference. But all history shows that it does.