We're learning. The good news is we're responding to work through this specific scenario. Traffic-management and traffic-alert plans will be in place after this.

It's a matter of ethics and responsibility of the news organization itself to be honest with its audience and protect the integrity of the news product. It should be market forces not government regulation that protects it.

Like other journalists who cover the news under dangerous circumstances, [Woodruff and Vogt] showed great courage in the assignment they took on. Unfortunately, this incident shows the risks journalists face in covering war while trying to ensure that the public is informed.

We now know, and those are all the problems that we intend to fix with better communication plans. The draw exceeded everyone's limits.

We are going to chase this down.

It has done some damage. She can't escape the bad news syndrome: She's always responding to bad news, can't get a positive message out there.