We're really not concerned about a name, we?re only concerned about the support. Our end users don't even know it's there until we tell them.

They're taking a more intimate role, and not depending solely on partners to give that support. It is a response to backlash from customers who wanted Microsoft to have more of a role there, to stand as the ultimate backstop for support.

Each end user's data is being continually backed up.

The next benefit will be even bigger and will have some surprise musicians and guests. Our support for the NVF is unwavering, and we will continue to help in any way we can,

We're quickly moving to the point where we will have no military bases in the Northeast, and this undermines support for the military. We are a nation of citizen soldiers.

Personally I support 14,000 kids in Zambia - I feed and clothe them - but I don't hold press conferences about it. I don't do it so you'll think what a nice person I am; it's private.