We've got graphics departments that do video production. I want to maximize the productivity of those people, so it makes sense to buy a machine with all the fancy multimedia capabilities.

Does it cost a little more? Yes. But the cost to own the machine is actually much less because my service costs, problem resolution, help desk costs and spare parts are all much lower.

I want consistency over time -- the same processor, disk drive assemblies, BIOS, memory modules, graphics cards.

When either party wants to get its message to the people, they call on CNN, ABC, CBS, NBC -- those are the conduits they want to use. We are second-class citizens.

We made the paper. But there was no time to get reaction, to do analysis, to find out what people in Ohio thought about what he said. And that's what local papers do that's so important. You're not going to hear those local voices on national television, or most of the Web sites people can access.

People don't understand productivity but they do understand if you have a job with a good level of pay, it's better over the long run.