What big companies want to do is share information with their customers and partners to increase profitability and shorten time to market.

An extranet is used primarily as a tool by which companies can share information with their partners and customers.

Never treat your audience as customers, always as partners.

We willingly share personal information with companies for the convenience of using their products.

It's just so easy. You're working with standard applications and standard protocols. Deployment is just so much less expensive [than earlier EDI].

You can't be global without leveraging technology and the Internet.