What makes us fundamentally different is that we give citizens the tools to become informed, organize themselves and then to take action, ... People can form or join groups, contribute money or time, or dialog with their representatives with just two clicks of their mouse.

We're still in the first or second inning of providing the tools necessary to provision DSL that are comparable to what the old phone system has for provisioning voice services, ... We need a mechanism where you do a submittal, get approval and all the rest without getting 50 people involved.

There's nothing fundamentally wrong with the business of selling recreational items. But kids today are moving away from traditional toys and toward electronics at a much younger age. Toys 'R' Us has to adapt to this shift and explore new areas of the business.

It helps kids organize their thoughts,

Informed travelers are our best ally.

The R.P.I. is one of those tools that we have at our disposal.