What we're talking about are interoperable security credentials, ... You need to create a bridge to support a heterogeneous environment, and that's something Microsoft doesn't do.

Biometrics will not be the sole technology being used for authentication, and it shouldn't be. Security is about adding layers, it's not about substituting technology, ... The human element [in security] is extremely important [and is achieved by] a combination of biometrics, identity, and smart card technology.

When building a comprehensive security infrastructure, organizations need to utilize technologies that are interoperable and seamlessly integrated,

In the compliance area, customers want converged solutions that encompass system, identity, access and security event management.

We have been in touch with Homeland Security and the FBI about this issue.

If we wanted an environment where there was ownership at the restaurant level, we had to create it ourselves.