When a company is facing a problem, it always takes a stance and takes a decision, but at the same time it wants to make sure of what it can learn from it, what enhancements it can make.

Employees are your most valuable assets. They are the heart and guts of a company. This doesn't mean that from time to time, you aren't going to do what is good for the company.

We are facing extreme volatility.

We're going to be facing in 2006, 2007, I'd say at best stagnation. It's an industry where you have to move all the time. You have to question yourself all the time. You have to challenge the way you're doing business all the time.

You have to listen to the people who have a negative opinion as well as those who have positive opinion. Just to make sure that you are blending all these opinions in your mind before a decision is made.

Every single time you make a merger, somebody is losing his identity. And saying something different is just rubbish.