When we look at the way we were able to increase transactions while keeping head count flat or going down, there is no way we could have done it without FedEx.

When we did our first international shipment, we had no idea what we were doing. I don't have a background in logistics. I had no idea how it works. I knew FedEx could get it international. As a small business, trying to get through different governmental bodies that regulate that, I didn't have a chance.

They've done a great job educating customers to make good business decisions.

An internal breakthrough is a burden, an external one is a blessing.

Washington has become this place that people don't leave. It has become this permanent feudal class.

More than 100 years after he first appeared, Holmes remains the template for the fictional detective.