Whereas Toyota is the world leader in autos from an operational perspective, they are still a laggard in terms of running the business for the owners. They do not appear to care about maximizing shareholder value.

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What changed my mind about getting a doctorate is the university stressed research over teaching. I wanted to teach.

It's real hard for us to think that it's anywhere near a sell.

Maurice Saatchi cultivated the press instead of the clients.

Managers, instead of following their convictions, are following the crowd. There is a herd instinct.