While email has been bruised, it's emerged intact. What people are thinking now is not how I can get rid of email, but how can I remain connected to email through mobile devices when I'm out of the office.

The real kudos go to the people who stopped working when they found it. Usually people start thinking dollar signs, keep everything and sell it on eBay.

The way that Zola was so productive reminds me of a wounded soldier who takes out more of the bad guys than ever before. When he finally had to give up his work, he went quickly.

Internet e-mail is simpler and cheaper, but you won't get integrated calendaring, scheduling, database functionality or applications.

Internet e-mail is simpler and cheaper, but you won't get integrated calendaring, scheduling, database functionality or applications,

E-mail has faced its challengers -- viruses, spam, regulations -- and emerged with its reputation bruised, but intact. Except among teens and young adults and inside certain fast-paced work environments, e-mail is staying ahead of instant messaging in terms of usage.