Without a doubt, the weakening U.S. economy caused a reduction in business travel that affected our performance in the first quarter.

This is, without a doubt, the most difficult thing I have had to do in my two decades at American.

With the economy weak and fuel prices still relatively high, we and the rest of the industry were experiencing a very difficult financial quarter even before the September 11 attacks. But the attacks and their aftermath further weakened traffic and had a staggering effect on our overall financial performance.

The performance of GO.com continues to reflect the nascent stage of both the Internet economy and our Internet business. As with virtually every other Internet company, GO is investing as it builds for the future.

By far, without a doubt, your best performance ever on this show.

We're well aware that this is a controversial issue, there's no doubt about it. But the economy of our state depends heavily on undocumented immigrant labor, and the fact is that these workers need to get to their jobs.