Writing feels safer somehow. I can catch myself before I say the wrong thing.

The safe haven that al-Qaida has found in Pakistan is very troubling.

We really wanted to come together and get all the folks from these communities talking to each other.

In a way, I was safe writing

Once any deal is reached, get it in writing, ... Most important, leave the negotiation without hard feelings and with your boss thinking he or she made you very happy.

But feelings can't be ignored, no matter how unjust or ungrateful they seem.