[Yet many people have found the book difficult to understand.] We're hearing from a lot of people who can't get through the handbook, ... They say they can't find out what they need to know. It's a little dense.

Two lousy choices is no better than seven lousy choices.

The biggest problem for most people is affording the health care they need, even with Medicare. People are telling us they can't afford to get the care they need, because Medicare supplemental policies are too expensive, medications are too expensive, and they are having trouble with special needs if they are in HMOs.

The biggest problem for most people is affording the health care they need, even with Medicare, ... People are telling us they can't afford to get the care they need, because Medicare supplemental policies are too expensive, medications are too expensive, and they are having trouble with special needs if they are in HMOs.

The first thing people need to know is that they do not have to make any changes if they are happy with their health care plan today.

We hear every kind of story.