You are not prepared for what you are going to see because of the massive devastation and the chaos, and you are not prepared for the grief of those who might have lost everything,

Chaos is the first condition. Order is the first law. Continuity is the first reflection. Quietude is the first happiness.

They have no place to live; they're separated from their families; and they don't know how much longer they'll have a job, ... We have to give them some reason to stick it out.

This will get us out of the hole,

I never felt threatened and I walked around the entire place, ... I was talking to people, administering first aid. But people were ready to get out of there. The conditions were horrid and horrible. The stench was unbearable. If we had electricity, it would have been so much better.

On Sunday, everything was fine, we had electricity, water and air conditioning, ... On Monday, we lost electricity. By Tuesday the water was coming in through the holes in the roof, the electricity and air conditioning were off and toilets were beginning to back up. People were getting frustrated.