You cannot make easy decisions unless you first commit yourself to hard solutions.

Without accepting the other person's thinking, you cannot further your own interest. You need the other's help to get results.

We Finns represent a very transparent and open-minded way of reaching political decisions.

Discussion is just a tool. You have to aim; the final goal must be a decision.

Without rebuilding the confidence between parties, you will never succeed.

That is where consensus-building begins-with the idea that you have your own truth, but that the negotiator on the other side of the table has his own truth as well.