You just engage the residents to be the eyes and ears of the police department.

We open up the class explaining how the city wants to partner through the network with the police department to train residents on how to help us prevent crime in the community.

The important thing is with police manpower - if it can give them a different set of eyes, if it can make them aware of a sensitive situation as it happens, if it allows them to prevent something from happening, it makes downtown a safer and more secure environment.

She looked at me, and even though she couldn't talk I could see in her eyes that she was trying to assure me that everything was okay. She was in God's hands, and that was where she wanted to be.

This is an additional set of eyes for the Chicago Police Department. The benefit there is they can now redirect police officers into neighborhoods and crime and disorder problems.

They will be essentially an additional set of eyes and ears for the Pittsburgh police department.