A lot of times, when you have very short-term goals with a high payoff, nasty things can happen. In particular, a lot of people will take the low road there. They'll become myopic. They'll crowd out the longer-term interests of the organization or even of themselves.

A lot of times when you have very short-term goals with a high payoff, nasty things can happen. In particular, a lot of people will take the low road there. They'll become myopic. They'll crowd out the longer-term interests of the organization or even of themselves.

It's a world where anyone you're selling to probably has just as much information as you, has lots of choices, and all kinds of ways to talk back. And so, the low road is less and less of an option. You actually have to take the high road: Be more honest, more direct, more transparent.

Even when bad things happen you have to try to use those bad things in a positive manner and really just take the positive out of it.

'Madea' is a Southern term. It's short for 'mother dear.' So there are a lot of Madeas out there.

As the CEO, I have to take care of the short term, mid term and the long term.