All of our Web-based usage has been about asynchronous communication. We will move by the end of this year to a concurrent model,

[While the U.S. president has an e-mail address and favors preventing taxation of Internet commerce, the U.S. government has, in fact, hurt the industry by imposing] brain-dead legislation on privacy and the export of encryption, ... And outside of the U.S., I worry about taxation [of Internet commerce]. It's logical to assume that governments will want a piece of the action.

The OSD specification is a tremendous benefit to organizations seeking to provide a standards-based solution for online software distribution,

It's not just about business consequences. There are human and social consequences as well.

The whole situation breaks my heart, ... We were on top of the world through 1999 and some how in a year the wheels have started to come off.

I'd spent my entire career with a publicly traded company, ... As Lotus became a less independent company, my thought was that my true skills would get less of a workout. This late in my career wasn't the time to be running a lab for IBM.