[While the U.S. president has an e-mail address and favors preventing taxation of Internet commerce, the U.S. government has, in fact, hurt the industry by imposing] brain-dead legislation on privacy and the export of encryption, ... And outside of the U.S., I worry about taxation [of Internet commerce]. It's logical to assume that governments will want a piece of the action.

Jeff Papows

Commerce Internet Mail Taxation

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The survey found that 78 percent of customers were willing to use mail or the Internet to renew. However, most did not realize that was possible. Clearly, we need to educate the public on alternative renewal methods, and devise better means of processing services.

— Gerald Nicely