All those slick mailings. They're heavy.

We're just in shock and disbelief. This is a heavy (situation) ... It's stunning. (The allegations) came out of the blue.

Respondent's violations are willful, continuing, and egregious and warrant a substantial penalty.

What would get Bill Gates animated? ... There's a lot of money at stake. He's going to get excited over things that actually have very little chance of succeeding.

Everything is on the table, including the continued independence for these three carriers, but in my opinion, that's not likely, ... There's an old saying that you have to break eggs to make omelet. The industry is looking for a new financial equilibrium. If you try to stay independent, in the near term you won't gum up earnings, but long term, I think it's an untenable situation.

We believe that the direct loss of jobs related to travel and tourism has been close to 3 million.