Becoming well known (at least among your prospects & connections) is the most valuable element in the connection process.

The chief executive officer is also the chief sales officer. He or she is responsible for the success of the company and making a profit. The closer the CEO is to the everyday selling process, bringing in business, the more successful the company will become.

My readers and my audiences have turned into my followers. They are more than interested in what I have to say in the subjects of sales, loyalty, attitude, networking, business social media, and becoming a trusted advisor.

In sales, it's not what you say; it's how they perceive what you say.

Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.

I have been like a mediocre concert pianist playing in front of a tone-deaf family, who applaud out of duty rather than for accomplishment.