Clearly, manufacturers are intent on delivering customer satisfaction in both the sales and service transactions.

The closeness of the scores, and not the percentages, determines their category.

This purchase strengthens our online IT and digital products sales and service presence for small and medium-sized businesses as well as for consumer customers.

Our goal is to elevate the dialogue around post-sales service and address issues that go beyond the tactical operations of workforce or inventory management. We are building a community of senior business and technology executives to help shape the role service organizations should play in the product value chain.

Customer satisfaction is the most important service we can provide to our community.

Most importantly, we managed our growth while still maintaining our high levels of customer service and satisfaction.