Companies will need to pursue a more diversified business model, but I think those companies that have what I call a focused diversified business model will be more successful.

I think Microsoft will have to change. I think that the business of Microsoft, the company of Microsoft, is going to continue to succeed. But I think the business model of Microsoft is going to have to change.

Napster was predicating its business model on violation of copyright.

Eviction is part of a business model at the bottom of the market.

Textbook rental is a great concept. It is just a great business model.

Healthcare is a very complicated business and you need a very different business model to be successful in India; yet at a global level, there are a lot of challenges and opportunities.