Customers can download best practices to do whatever they want to do, whether it's to update software or provision new resources.

They are designed to work together in a holistic fashion.

TPME lets you take into context various resources connected for a new application or function. When you are distributing new patches to servers or operating systems, you can see the various resources that go into that, target specific servers for the update, [and see] which applications are running and how will they be affected by a patch.

The customer wants their PC fixed independent of its problem or where they purchased the parts or software. Not only do we solve all of their issues, we allow them to use the support method of their choice when doing so.

We see value in mobility moving from the devices to the software that runs on top of them.

If a company does get caught, it's too late to go out and buy the software, ... Otherwise there's no incentive for companies to deal with this on their own. We make it expensive for the companies that get caught.