Diplomacy is more than saying or doing the right things at the right time, it is avoiding saying or doing the wrong things at any time.

Most businesses fail because they want the right things but measure the wrong things, and they get the wrong results.

Occasionally we all do wrong things from right motives. Only time can prove us right or wrong. The past is the past. Nothing can change it now, and who is to say that it was all wrong, anyway?

Efficiency is doing things right; effectiveness is doing the right things.

Management is doing things right; leadership is doing the right things.

There's no wrong time to make the right decision.