Friendly people are caring people, eager to provide encouragement and support when needed most.

Too many people let others stand in their way and don't go back for one more try.

Throughout human history, people have developed strong loyalties to traditions, rituals, and symbols. In the most effective organizations, they are not only respected but celebrated. It is no coincidence that the most highly admired corporations are also among the most profitable.

Leaders must wake people out of inertia. They must get people excited about something they've never seen before, something that does not yet exist.

Too many people let others stand in their way and don't go back for one more try.

Leaders must wake people out of inertia. They must get people excited about something they've never seen before, something that does not yet exist.