From that perspective, the ability to rein in these formerly ad hoc and inexact means of conducting business will be very welcome.

I think the government ought to stay out of other people's business.

You can never be satisfied in this business, or you will be left behind.

The addition of a Business Development Center and the upgrades to THRIFTYCARSALES.com will leverage our ability to drive more traffic to dealers in a uniform, cost-effective way. These new features are already resulting in increased sales at our dealerships, and will ultimately make Thrifty Car Sales dealerships even more attractive to potential franchisees.

I think it's smart. Will it move the needle immediately? No. But over the long term, it might move things.

We will be aggressive. We will address costs. We will address our footprint as a business. We will address capacity.