He would never miss a memorial service. He made it a point to be absolutely certain that they would never be forgotten.

The volume does not pay for the service.

Pressure must continue on donor and recipient governments, but we also need to encourage bottom-up solutions. If service providers are not held to account, the poor and the socially excluded will never achieve their water and sanitation rights. The groundwork has been laid. Citizens' action needs to become a movement.

It's partly a financial issue. And partly, it's a service issue. . . . We'd need to weigh it against other services that are now a priority.

If I have to describe him, I would describe him as John Wayne. He was a strong person; he would just deal with whatever was thrown at him.

His children, his grandchildren were the light of his life.