I always do my firing in the morning because that's when I'm fresh.

I like banks because they keep my money safe, but I don't want to talk about banks 12 times a year.

Organizations can get in the way of innovation, because if people are all bound up, and if they don't know if they get to make the decision or somebody else, and if they do, what happens to them, and so on and so forth.

When trouble strikes, which it always does - bad economy, bad quarter, activists, takeover - when trouble strikes, those board members who don't understand or are not committed are not helpful.

It's very, very hard to affect culture. And you can get surprised thinking you're farther down the path of change than you really are because, frankly, most of us like the way things are.

My husband doesn't listen because his mother didn't make him listen. What am I going to do, beat him? I mean: firstborn of a southern family? Firstborn boy? Please. I mean, I love him to death, but is he going to take the garbage out? No.