I believe that people hold on to notes. I do.

I began to think about alternative forms of communication when I volunteered at parent support groups. Divorced parents used to ask me how they could communicate more with their children. I realized we don't have to speak face to face all the time.

If they don't feel appreciated, they're not going to stay with the job.

People who lived there really didn't like it. It tore up the field and kicked up a lot of dust.

We call it a research book, and as such, it becomes a reference for people. The oral interviews are used to add to the actual facts of the research. You will find a lot of good stories in there.

This may be a little bit surprising to some people. Everyone has taken cough syrup. But that's why medical research continues to be done.