I feel that the most important step in any major accomplishment is setting a specific goal. This enables you to keep your mind focused on your goal and off the many obstacles that will arise when you're striving to do your best.

We have to get the ball in the end zone. It's tough to win kicking field goals.

Any time you score 17 goals you should win comfortably. But it was one of those games where offence was going to win the day and we came up a little short.

One of my rigid goals is to keep each book under 300 pages because I think so much nonfiction is literally weighty that people don't get through these books, ... If people don't finish your book, then they don't know what you're talking about.

The key is to make SMART resolutions. Over the years, we have learned how to set goals that are reasonable and that will lead to success. We encourage sales executives to apply a simple test to their business resolutions. Ask if it's SMART: specific, measurable, activity-based, realistic and time-bound? If they meet these criteria their success will escalate.

Be very careful about the goals you set because quite often you achieve them.