I knew he was sensitive so I was particular when I criticized. I made certain to offer the positive afterwards.

He was always positive. That's what I'll take away from this year with him. He was always smiling, always supportive and always positive.

These are all baby steps we're going through and they're all positive.

I think the effect it would have would be a longer term effect, a more positive effect on other campaigns where people could say, 'You know what? They did it in New York, why can't we do it in Nebraska?' or 'Why can't we do it in California? Or Texas?'

Manufacturers are still trying to define the crossover vehicle, and we will continue to see a variety of crossover vehicles enter the marketplace. No one wants to be just a minivan or a sedan owner anymore.

Good hearted, he was happy, but he had been having a little tougher time lately with school.