I take hundreds of photographs. I know the date, I know the time, I say 'Where the hell was I when I took this?

If you treat people like children, then they'll behave like children. If you treat them like adults, you'll get more out of them.

In one company I looked at, printing problems would be solved by the receptionist. If it was too complicated for her, she would just ring up the company that sold it – IT staff would probably have done exactly the same.

Imagine a school with children that can read or write, but with teachers who cannot, and you have a metaphor of the Information Age in which we live.

The fires of hell may be made of the very love of God, experienced as torture by those who hate him: the very light of God's truth, hated and fled from in vain by those who love darkness.

You don't have to believe in Hell. All you need is to hear someone who really does, who believes in it this minute, today, the way people believe in 1685 — all you have to do is see his face, his voice when he says the word... and than you know that anyone who can imagine Hell has the power to make it real for other people.