If you can tailor your products to the customers, if you are designing products that customers want and you are providing customer value to them, they are going to remain customers ? even if you have to bargain with them a little bit.

Christine Wilson

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Now with these new credits, our customers can subtract directly from the money they owe the IRS. That makes the Escape hybrid and the Mercury Mariner hybrid even better values.

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Now with these new credits, our customers can subtract directly from the money they owe they IRS. That makes the Escape hybrid and the Mercury Mariner hybrid even better values.

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All of these [technologies] are more near-term than having a refrigerator or closet full of RFID tagged products.

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